Cookie Policy:
This website www.nupsala-learning.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding of how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site OR when you press the Okay, thank you button on Our Cookie pop-up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
Definitions and Interpretation
1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”
means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our”
means Nupsala Ltd, a limited company registered in England under company number 8054726, trading as Nupsala Veterinary Services, Nupsala Pharmacy and Nupsala Learning whose registered address is
Pate Road, Leicester Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 0RG, and whose main trading address is 3
Pate Road, Leicester Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 0RG.
- Information About Us
1.1 Our Site is owned and operated by Nupsala Ltd, a limited company registered in England under company number 8054726, trading as Nupsala Veterinary Services, Nupsala Pharmacy and Nupsala Learning whose registered address is Pate Road, Leicester Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 0RG and whose main trading address is the same.
1.2 Our VAT number is 142 7394 09
1.3 We are regulated by Veterinary Medicines Directorate and our Wholesale Dealer’s Authorisation number is WDA 5226.
1.4 We are a registered veterinary practice (7236621) and governed by the Royal College of Veterinary Surgeons.
- How Does Our Site Use Cookies?
1.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.1.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for <>. For more details, please refer to section 4 below.
1.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.a.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.a.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.a.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.a.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
3.a.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above)
3.a.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.a.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
1.4 Cookies on Our Site are not permanent and will expire after a minimum of 30 days OR as indicated in the table below.
1.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
1.6 For more specific details of the Cookies that We use, please refer to the table below.
- What Cookies Does Our Site Use?
1.1 The following first party Cookies may be placed on your computer or device:
Name of Cookie
Purpose & Type
Strictly Necessary
stripe_mid For payments via Stripe payment gateway Yes catAccCookies A cookie for our cookie acceptance policy which pops up asking you to accept. Yes mailchimp.cart A cookie which remembers your email address to forward on to our email marketing should you opt in. No mailchimp_landing_site Cookie for the mailchimp landing page. No woocommerce_cart_hash Contains information about your shopping cart No woocommere_items_in_cart Contains information about your shopping cart No WordPress_logged_in
Contains information about your account
Yes
wordpress_sec
Contains information about your account
Yes
wordpress_test_cookie
A test cookie from wordpress
No
wordpress_settings
Settings based on your account
Yes
1.2 The following third party Cookies may be placed on your computer or device:
Name of Cookie
Purpose & Type
Provider
Strictly Necessary
JSESSIONID
Security cookie for the website to ensure secure communications
Starfieldtech
Yes
1.3 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
1.4 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
1.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
Name of Cookie
Purpose & Type
Provider
Strictly Necessary
_utma
This cookie is what’s called a “persistent” cookie, as in, it never expires. This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
Google Analytics
No
_utmb, _utmc
The B and C cookies are brothers, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.
Google Analytics
No
_utmz
__utmz keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 15,768,000 seconds – or, in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. __utmz also lets you edit its length with a simple customization to the Google Analytics Tracking code.
Google Analytics
No
Consent and Control
1.1 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
1.2 The links below provide instructions on how to control Cookies in all mainstream browsers:
2.a.1 Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB
2.a.2 Microsoft Internet Explorer:
https://support.microsoft.com/en-us/kb/278835
2.a.3 Microsoft Edge:
https://support.microsoft.com/en-gb/products/microsoft-edge
2.a.4 Safari (macOS):
(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
2.a.5 Safari (iOS):
https://support.apple.com/en-gb/HT201265
2.a.6 Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
2.a.7 Android:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en
(Please refer to your device’s documentation for manufacturers’ own browsers)
6.
Changes to this Cookie Policy
1.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
1.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7.
Further Information
1.1 If you would like to know more about how We use Cookies, please contact Us at [email protected], by telephone on 01865 922227, or by post atPate Road, Leicester Road Industrial Estate, Melton Mowbray, Leicestershire, LE13 0RG
1.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
2.a.1 Policies Page;
https://www.nupsala.com/terms-and-conditions/